Privacy policy

This policy explains how Tin Roof Catering (Pvt) Ltd (“we”), which runs Tin Roof Bucket Bar & Bistro at Paddington Square, 178 Enterprise Road, Chisipite, Harare, handles personal information when you contact us, including on WhatsApp.

What we collect

When you message us or use our WhatsApp booking form we receive your WhatsApp name and phone number and what you send us: for a booking, your name, the number of people, date, time and any special requests; for a takeaway, your order and collection time; for a private event, the event details; and any questions you ask.

How we use it

Only to deal with your request: to confirm or follow up your booking, order or event, to send you a reminder before your booking, to answer your questions, and to keep the records a restaurant needs to run day to day. We do not sell your information or use it for unrelated marketing. If you agree to receive news and offers from us on WhatsApp, you can reply STOP at any time.

Who sees it

Our staff who handle bookings and orders. Messages travel through WhatsApp, which is provided by Meta and covered by WhatsApp's own privacy policy. We keep our records on secure servers with access limited to authorised staff.

How long we keep it

Booking and order records are kept for as long as we need them for running the business and for our legal and accounting obligations, and are then deleted.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by contacting us below.

Contact

Tin Roof Catering (Pvt) Ltd, Paddington Square, 178 Enterprise Road, Chisipite, Harare · +263778218990 · WhatsApp +263778218990

Last updated 16 October 2026.